Guest Services
Let us sweat the small stuff
The best service is the one you hardly notice. The driver who takes the fastest route as well as your bags. Your favourite sauvignon blanc in the cooler. Or the brunch that arrives at your bedroom door on Sunday. Personal assistance when you need it. Discretion around the clock.
Tailored experiences
Curated city stays
Making guests feel at ease in our one-of-a-kind homes is what we do best. We understand the changing demands of our guests, and are here to ensure your stay is nothing short of exceptional. Whether it’s a private chef or personal trainer. Where to source the best coffee or end the night in style.
Working alongside our handpicked selection of partners, we’ll curate tailored experiences to suit your needs. In search of same-day dry cleaning, or brunch brought to your door? Consider it sorted. From VIP tours to trusted recommendations, our team goes above and beyond to make your stay memorable.
Fine dining at home
Dining out
At home entertainment
Drink experiences
Fitness & wellbeing
Travel shouldn’t mean you can’t keep on top of your fitness routines. Chosen for their quality and service, our partnered gyms and spas are on hand to nurture your health.
From spin classes and pilates to personal training, we'll organise sessions that work with your schedule. Prefer to go at your own pace? We can arrange exclusive access to local gyms, no membership required.
Wellness & treatments at home
Florists & Florals
Childrens’ entertainment
Our black book services
Contact
Stay: who you are
If we can be of any support in planning your getaway - from dinner parties to days out - please contact us here.
Our guest services team are on hand to help.
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