We are delighted that you have chosen to make your booking with us. But we understand that things happen, and plans change. The following cancellation charges are applicable:
Guests may cancel at no charge up to 30 days prior to arrival, subject to the time of year and nightly rate.
To offer peace of mind that your dates are secured during our busiest periods, all bookings during peak season — from 01 May through to 30 September, and 15 December through to 31 December — are non-cancellable.
All bookings at our signature properties (from £2,000.00 per night) are also non-cancellable.
Note that a non-refundable reservation fee of £95 plus VAT will be applicable, which covers all administrative charges associated with processing and securing your stay.
